Information We Collect

• Name, email, phone number, and delivery address
• Device, browser, IP address, and browsing behavior
• Order history and communication records
• Info you share via contact forms or reviews

How We Use Your Information

• Process and deliver your orders across Pakistan
• Send order updates, confirmations, and receipts
• Respond to queries and provide support
• Send promotions only with your consent
• Improve our website and shopping experience

We never sell or rent your personal information to third parties for marketing.

Cookies & Tracking

• Essential Cookies — Required for the site to function
• Analytics Cookies — Help us understand site traffic
• Marketing Cookies — Used for relevant ads on Meta and Google

You can disable cookies through your browser settings anytime.

Third-Party Services

• Meta (Facebook & Instagram) — Advertising and remarketing
• Google Analytics — Website traffic analysis
• Courier Partners — Order delivery across Pakistan

We only work with partners who maintain high data protection standards.

Data Security

• SSL (HTTPS) encryption across the website
• Restricted internal access to customer data
• Regular security audits and updates

No online transmission is 100% secure — please use a strong, unique password.

Your Rights

• Request access to your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data
• Opt out of marketing emails anytime

Policy Updates

Crimson may update this Privacy Policy at any time. Changes will be posted here with a revised date. Continued use of the site means you accept the updated policy.