Terms & Conditions
Terms & Conditions
Please read these terms carefully before using our website or placing an order.
By using crimson.com and placing an order, you agree to the following terms. Please read carefully before purchasing.
Use of Website
For personal, lawful use only. Misuse or unauthorized access may result in restricted access.
Orders & Payments
Orders confirmed within 24 hours via SMS/WhatsApp. COD and bank transfer accepted, in PKR only.
Repeated COD refusal may lead to future order restrictions.
Pricing
All prices in PKR, subject to change without notice. Pricing errors will be communicated before processing.
Cancellations
Cancel within 12 hours via WhatsApp, before dispatch. Online payments refunded in 5–7 business days.
Returns & Exchange
- Raise within 48 hours of delivery
- Item unused, unwashed, tags intact
- Sale items non-returnable
Email info@crimson.com with order number and photos to start a return.
Intellectual Property
All content on crimson.com belongs to Crimson. Unauthorized use is prohibited.
Liability
Crimson's liability is limited to order value. We're not responsible for courier delays or events beyond our control.
Governing Law
Governed by the laws of Pakistan, under the jurisdiction of Faisalabad courts. Terms may be updated anytime.
